Your Privacy Is Protected shoei88

1 Introduction and Scope of This Policy

This Privacy Policy is published by shoei88, an online gambling platform operating under international licensing. This policy applies to all players who register, access or use shoei88 services through our official website at shoei88.one.

By registering an account or continuing to use our platform, you agree to the data processing terms as stated in this Privacy Policy. If you do not agree, please contact our support team before continuing to use the platform.

This policy covers all types of information we collect when you register an account, make deposits or withdrawals, contact customer support, use bonuses or join the shoei88 VIP programme.

2 Information We Collect

We collect various categories of information depending on how you interact with the shoei88 platform. In general, this information falls into two main categories:

Information you provide directly:

• Full name as stated on your identity card (MyKad) or passport
• Date of birth for age verification purposes (21 years and above)
• Active email address for account communications
• Mobile phone number for two-factor verification
• Details of your chosen payment method such as Touch 'n Go eWallet, DuitNow or other e-wallets
• Deposit and withdrawal transaction history

Information collected automatically:

• IP address and device type used during login
• Browsing data including pages visited and session duration
• Cookies for functionality and user experience purposes
• Technical logs for fraud detection and prevention

3 Purpose of Using Personal Information

shoei88 uses your personal information for legitimate and limited purposes. We do not process data beyond the scope stated here:

• Verifying the identity and age of players during the account registration process
• Processing deposits and withdrawals quickly and securely
• Sending important notifications related to your account, bonuses or policy changes
• Providing effective customer support when you contact us
• Detecting and preventing fraud, money laundering or improper use of the platform
• Complying with legal requirements and international licensing authorities
• Improving the user experience and functionality of the shoei88 platform
• Managing bonus eligibility and payments as well as the VIP programme

In certain cases, we may contact you via email or SMS with relevant promotional offers. You may withdraw consent for such marketing communications at any time by contacting our support team.

4 Sharing Information with Third Parties

shoei88 does not sell, transfer or disclose players' personal information to outside parties for commercial purposes. However, there are limited situations where some data may be shared:

• Payment providers: Information required to process your transactions via Touch 'n Go, DuitNow, FPX or other methods you choose.
• Licensing bodies: Information required for audits and international licensing compliance.
• Legal requirements: Disclosures mandated by court orders or lawful requests from relevant authorities.
• Technical service providers: Parties that assist us in managing platform infrastructure, subject to strict confidentiality agreements.

All third parties that handle our data are bound by data processing agreements that ensure a standard of protection equivalent to our own policy.

5 Data Storage and Security

Your personal information is stored on secure servers with strict access controls. Only specific staff with a legitimate business need are permitted to access player data.

Data retention periods depend on operational requirements and legal compliance obligations. Generally, account and transaction records are retained for the period set by the licensing body and relevant international financial regulations.

The technical security measures we use include data encryption during transmission and storage, intrusion detection systems, continuous monitoring of suspicious activity and regular security testing.

6 Use of Cookies

shoei88 uses cookies to improve your browsing experience on our platform. Cookies are small text files stored on your device that help us recognise your session and remember your preferences.

Types of cookies we use:

• Session cookies: Required to keep you logged in while using the platform. They are deleted automatically when you close your browser.
• Functional cookies: Store your language preference, display settings and other preferences for your convenience.
• Analytical cookies: Help us understand how players use the platform for service improvement purposes.
• Security cookies: Used to detect and prevent fraudulent activity and to protect your account.

You can manage or block cookies through your browser settings. Please note that blocking certain cookies may affect the functionality of the shoei88 platform.

7 Your Rights as a Player

As a registered player with shoei88, you have certain rights regarding your personal information:

• Right of Access: You have the right to request a copy of the personal information we hold about you.
• Right of Rectification: If there is an error in your information, you have the right to request immediate correction.
• Right of Erasure: In certain circumstances, you may request deletion of your personal information, subject to our legal obligations.
• Right to Withdraw Consent: You may withdraw consent for certain data processing, including marketing communications.
• Right to Portability: Where applicable, you may request your data in a machine-readable format.

To exercise any of the above rights, please contact the shoei88 customer support team via live chat or email. We will process your request within a reasonable timeframe.

8 Protection of Vulnerable Players and Age Restrictions

The shoei88 platform is strictly for individuals aged 21 and above only. We take our responsibility seriously to prevent access by underage players and to restrict access by vulnerable individuals.

During the registration process, we verify the age of every player. If there are indications that an account is being used by an underage individual, we reserve the right to suspend or close that account and to report the matter to the relevant authorities.

The information you provide during the registration and identity verification process is used exclusively for this purpose and will not be shared unless required by law.

9 Changes to This Privacy Policy

shoei88 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, technology used, legal requirements or other operational reasons.

When any significant changes occur, we will provide you with appropriate notice via the email registered to your account or via a notification on the platform. The "Updated" date at the top of this page will always reflect the latest version of the policy.

Continued use of the shoei88 platform after any changes to this Privacy Policy is considered acceptance of the updated terms.

10 Contact Us Regarding Privacy

If you have any questions, concerns or requests relating to this Privacy Policy or how we handle your personal information, please contact the shoei88 customer support team:

• Via live chat available 24/7 directly on the shoei88 platform
• Via email at: [email protected]
• Support is available in Bahasa Melayu and English

We aim to respond to all privacy-related enquiries in a timely manner. For more formal complaints or matters requiring immediate attention, include "Privacy Enquiry" in your message so it can be routed to the responsible team faster.